Rosenberg & Rodriguez, PLLC

New York Ride-sharing Accident Lawyers

As ride-sharing services like Uber and Lyft reinvent how we get around town, those extra vehicles on the road are resulting in more accidents. Like other car accidents, you and your loved ones can be severely injured in a wreck when using a ride-sharing company. The injuries from such an accident are not going to go away, so you must act quickly to protect yourself and start building a case.  However, your next steps may be unclear when there is a ride-sharing company involved. You might not know where to file insurance claims or how much time you have, and the regulations in these areas are always changing. You need an attorney with experience in handling ride-sharing accidents.

The attorneys at Rosenberg & Rodriguez, PLLC have followed the growing popularity of ride-sharing companies and their associated risks. Our attorneys stay up-to-date on the latest rules and regulations for ride-sharing companies in the state of New York, and New York City. Let us handle your claim after a ride-sharing accident. At Rosenberg & Rodriguez, our lawyers are your best choice for properly filing claims with the insurance companies, and getting you the maximum compensation for your injuries.

Types of Ride-sharing Accidents We Handle:


Accidents involving ride-sharing services come in many varieties. You may be a passenger in a ride-sharing vehicle, an employed driver, a third-party driver, or a pedestrian. The following list describes some common roles in a ride-sharing accident:

  • Ride-share driver injured in a crash caused by another driver.
  • Passengers injured in a crash caused by a ride-share driver.
  • Passengers injured in a crash caused by a third-party driver.
  • Third-party drivers or passengers injured in a crash caused by a ride-share driver.
  • Pedestrians or bicyclists injured by a ride-share driver.

With so many potential parties, filing a claim after a ride-sharing accident can get complicated. It is common to not understand where a claim should be filed or what your next steps should be. Laws and regulations for the insurance coverage that ride-sharing companies must provide are constantly changing, and vary based on locality. Especially in New York City, there are complex rules that ride-sharing drivers must follow, and specific insurance requirements for covered drivers. Without an experienced attorney, it is easy to overlook an involved party or a source of compensation. Let our attorneys at Rosenberg & Rodriguez handle your claim after a ride-sharing accident. We will identify all the responsible parties and potential sources of compensation.

Uber Insurance Coverage

An Uber driver’s personal auto insurance will not cover accidents which occur while driving for Uber. Uber’s insurance coverage for its drivers depends on the status of the driver at the time of the accident. In the state of New York (excluding New York City), Uber provides the following insurance coverage to its drivers:

  • Logged in, and waiting to match with a ride:
    • If the driver was logged into their Uber app and waiting to match with a ride at the time of an accident, then Uber provides the following coverage:
      • Up to $1.25 million in liability coverage
      • $50,000 for bodily injury per person / $100,000 for bodily injury per accident
      • $25,000 for property damage per accident.
  • Matched, or during a ride:
    • If the driver matched with a ride, is in route to pick up riders, or in the middle of a ride at the time of an accident, Uber provides the following coverage:
      • $1 million for 3rd party liability
      • Underinsured & uninsured motorist coverage
      • Comprehensive and collision repair coverage up to the cash value of the car

Within the five boroughs of New York City, there are special rules and regulations for Uber drivers. Rules and regulations in the state of New York mandate that ride-sharing companies provide more insurance coverage for their drivers operating in New York City. If you’re involved in an accident with a New York City (NYC) Uber driver, the following coverage is available, based on the driver’s status:

  • Logged in, and waiting to match with a ride:
    • $75,000 bodily injury per person / $150,000 bodily injury per accident
    • $50,000 personal injury protection (PIP) per injured person
    • Underinsured/uninsured motorist coverage:
      • $25,000 bodily injury per person / $50,000 bodily injury per accident
      • $50,000 coverage for death per accident / $100,000 coverage for deaths per accident
  • Matched, or during a ride:
    • $1.25 million for bodily injury and property damage per accident
    • Personal injury protection (PIP) for $50,000 per injured person
    • $1.25 million for underinsured/uninsured motorist coverage
    • Comprehensive and collision repair coverage up to the cash value of the car

Lyft Insurance Coverage

lyft insurance coverage

A Lyft driver’s personal auto insurance will not cover accidents which occur while driving for Lyft. Lyft’s insurance coverage for its drivers depends on the status of the driver at the time of the accident. Lyft states to offer the following coverage:

  • Logged in, and waiting to match with a ride:
    • Lyft provides 3rd party liability insurance for covered accidents if a driver’s personal auto insurance doesn’t cover:
      • $50,000 bodily injury per person / $100,000 bodily injury per accident
      • $25,000 property damage
  • Matched, or during a ride:
    • If the driver matched with a ride, is in route to pick up riders, or in the middle of a ride at the time of an accident, Uber provides the following coverage:
      • $1 million for 3rd party auto liability
      • Underinsured/uninsured motorist coverage
      • Comprehensive and collision repair coverage up to the cash value of the car

Steps to take if you’re in an Uber or Lyft accident:

  1. Remain at the scene of the accident. Evaluate yourself for injuries. Call 9-1-1 to report the accident and request emergency assistance if needed.
  2. Report the accident to the ride-sharing company using their app or website. The links below are available for Uber and Lyft:
  3. Hire an experienced ride-sharing accident attorney at Rosenberg & Rodriguez, PLLC to get you the compensation you deserve.

Safety concerns when riding with Uber or Lyft

Safety tips

As ride-sharing companies have become more popular, their associated risks have become clearer. Although ride-sharing companies have taken some measures to protect riders and drivers, there are still serious risks involved with getting into a driver’s car. The following are types of incidents which riders and drivers from the major ride-sharing companies have reported:

Motor vehicle accidents – when you get into a vehicle, there is always a chance that an accident will occur. This risk does not go away because you are using an Uber or Lyft.

Unsafe driving, including speeding and road rage – Uber and Lyft drivers are subject to the normal stressors involved with driving. However, these drivers carry a heavy burden of safely transporting their riders. People who drive recklessly, speed, or exhibit road rage put the lives of their passengers at-risk. These behaviors can cause accidents, so riders should report such behavior to the ride-sharing company.  

Imposters – Ride-sharing companies have policies in place to run background checks on their drivers, but these policies are not foolproof. Drivers may lie on applications or evade background checks. During their employment, drivers may also be charged with a crime that would impact their employability. Another threat comes from criminals who pretend to be ride-sharing drivers, and pick up unsuspecting riders. Criminals may also pose as riders to try and victimize drivers.

Robberies – When riding with Uber or Lyft, people are essentially stuck inside a vehicle with a stranger. A ride with an Uber or Lyft could potentially turn into the scene of a robbery. Reports have shown drivers robbing riders of their valuables. However, drivers are more commonly victimized. Another phenomenon is drivers unknowingly participating in robberies, as criminals may use an Uber or Lyft as their getaway.

Sexual assault or rape – Over the past few years, our society has seen many survivors of sexual assault and rape speak out about these horrific crimes. Ride-sharing companies have received notoriety for ignoring reports of sexual assaults and rape concerning their riders and drivers. In response, some of these companies have taken steps to protect their employees and customers, but these crimes continue to occur. Uber has released a report of sexual assaults, rape and other crimes involving their services spanning 2017-2018. After the statistics were released, Uber implemented a program  to promote riders and drivers to report incidents, and provide resources for users to stay safe while using Uber’s services.

Harassment – Inappropriate comments and behavior towards riders and drivers are forbidden under the community guidelines for Uber and Lyft. This includes unwanted sexual advances or comments, discriminatory behavior, and any other behaviors which create an unsafe or disrespectful environment. Discrimination is strictly forbidden under Uber and Lyft’s guidelines, so drivers and riders may not discriminate based on race, caste, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law. Riders or drivers who behave in these ways will lose access to their accounts, and be unable to use the ride-sharing service for rides or employment.   

Kidnapping – Reports of kidnappings due to rideshare services are not frequent, but do occur. Drivers may refuse to allow riders to exit a vehicle, or take a rider to somewhere other than their destination. These incidents are dangerous and directly violate the policies of the major ride-sharing companies. Both Uber and Lyft have implemented in-app safety features to combat these threats during rides.

Death – Ride-sharing companies have a duty to keep their drivers and riders safe. This duty is failed in the most severe way when a rider or driver is killed. Severe car accidents and murders are the leading causes of death in relation to ride-sharing services. Between 2017 and 2018, fifty-two deaths were specifically attributed to Uber and Lyft drivers. During this same period, Uber reported 58 auto accident deaths and 9 murders. Uber’s reporting for the 2017-2018 timeframe was the first set of publicly available data on crime within the ride-sharing industry. 

Safety tips for riding with Uber & Lyft

The serious risks involved with using ride-sharing services demand that every rider and driver take appropriate safety measures. The list below contains steps you can take to stay safe the next time you use a ride-sharing service. These steps are mostly universal across services, but individual companies may incorporate different safety tools within their ride-sharing apps.

  1. Request and wait for your ride while inside. This minimizes the amount of time you are standing outside alone.
  2. Verify your driver or rider. For riders, make sure that the driver who appears to pick you up matches the driver’s photo in your app, and that the vehicle matches the make, model and license plate listed in the app. Do not get into a vehicle if the information does not match what you see in the app.
  3. Most drivers will verify their rider by asking for the rider’s name. Riders should also ask for the driver’s name.
  4. Ride in the backseat of the car. This provides riders and drivers with personal space, and ensures that you can exit the vehicle in case of an emergency.
  5. Always wear your seatbelt.
  6. Remain vigilant during rides. If something just doesn’t feel right, or you feel threatened, use the ride-sharing app to contact emergency services. Almost every major ride-sharing app has a function to contact emergency services which will provide the location of the vehicle. Find Uber’s emergency service here. Find Lyft’s emergency service here.
  7. Let other people know where you are. Most ride-sharing apps also have a feature to share the location and status of a user with colleagues. Find out about Uber’s feature here. Find out about Lyft’s feature here.
  8. Use in-app features to cancel a ride at any time, or contact emergency services. These app features can be used at any point during a ride by drivers or riders.

Ride-sharing Accident Lawyers at Rosenberg & Rodriguez, PLLC

Ride-sharing Accident Lawyers

If you’ve been injured in a ride-sharing accident, you need an attorney who will fight for you to get the compensation you deserve. Ride-sharing and insurance companies will try to shift the blame for the accident to you to minimize your compensation. Don’t take them on alone. Hire an experienced ride-sharing accident lawyer from Rosenberg & Rodriguez, PLLC to handle your case. Our ride-sharing accident attorneys will file your insurance applications and property damage claims, schedule appointments, and ensure coverage of your medical bills. Our focus is on you, and we will communicate with you throughout every step in your case.

At Rosenberg & Rodriguez, you can afford to hire a lawyer since you pay nothing upfront. We work on a contingency fee basis, which means that we don’t get paid unless you do. This system gives us a strong interest in getting you every dollar that you deserve. Call us today for a free, no obligation consultation.

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